End-to-End IT Infrastructure Management for Enterprise Environments

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Comprehensive Service Portfolio

Full Lifecycle Infrastructure Management

Service Domain Key Capabilities Business Impact
Infrastructure Implementation - Turnkey server/storage deployment
- Network fabric installation
- Hyperconverged infrastructure rollout 		40% faster deployment,
Vendor-agnostic solutions
Data Center Operations - 24/7 monitoring & alerting
- Patch management automation
- Capacity planning & optimization 		99.995% uptime SLA,
30% TCO reduction
Security Management - Firewall policy administration
- IDS/IPS tuning
- Vulnerability remediation 		80% faster threat response,
Compliance assurance
Cloud & Hybrid Management - Cross-platform operations
- Cost governance
- Performance optimization 		35% cloud savings,
Unified operations

Core Service Modules

Infrastructure Implementation & Optimization

  • Server Implementation:
    o Bare-metal provisioning for AI/ML workloads.
    o Hypervisor configuration (VMware, Hyper-V, KVM).
    o Container runtime deployment (Kubernetes, OpenShift).
    o Firmware management and BIOS tuning.

  • Storage Installation:
    o SAN/NAS performance benchmarking.
    o Storage tiering policy design.
    o Replication topology implementation.
    o Cloud storage gateway configuration.

  • Network Fabric Deployment:
    o Spine-leaf architecture implementation.
    o Software-defined networking (Cisco ACI, VMware NSX).
    o Network segmentation for compliance zones.
    o QoS policy configuration for voice/video.

Core Service Modules

Security Infrastructure Management

  • Firewall Implementation:
    o Next-gen firewall deployment (Palo Alto, Fortinet, Check Point).
    o Unified threat management configuration.
    o Zero-trust network access implementation.
    o Cloud security group policy management.

  • Security Operations:
    o SIEM/SOAR platform management.
    o Endpoint detection and response (EDR/XDR).
    o Security compliance reporting.

Core Service Modules

Data Mobility Services

Migration Framework

  • 7-phase methodology:
    1. Discovery & Dependency Mapping.
    2. Business Impact Analysis.
    3. Migration Wave Planning.
    4. Pre-Migration Testing.
    5. Execution Runbook Development.
    6. Cutover Orchestration.
    7. Post-Migration Validation.

Migration Scenarios

Migration Type Key Technologies Specialized Tools
On-Prem to Cloud Azure Migrate, AWS MGN, Google Velostrata Custom data synchronization
Cloud Repatriation Data gravity analysis, egress optimization Application dependency mapping
Cross-Cloud Transfer Multi-cloud data bus, encrypted transfer Cost-aware routing algorithms
Legacy Modernization Containerization, re-platforming Automated refactoring tools

Core Service Modules

Identity & Access Management

  • Active Directory Services: o Forest/Domain architecture design.
    o Group Policy implementation.
    o Privileged access management.
    o Hybrid Azure AD integration.

  • Directory Integration: o Single sign-on (SAML/OAuth/OIDC).
    o SCIM-based user provisioning.
    o Mainframe-to-cloud identity bridging.
    o Biometric authentication systems.

Managed Services Framework

Proactive Operations Model

Key Components

  • Global Network Operations Centers: 24/7 monitoring across 3 continents

  • AIOps Platform: Predictive analytics with >85% accuracy in incident prevention

  • Automation Library: 500+ pre-built runbooks for common operations

  • Service Integration: Unified dashboard for multi-vendor environments

Industry-Specific Solutions

Tailored Operations for Vertical Needs

  • Financial Services:
    • SWIFT CSP-compliant infrastructure.
    • Transaction monitoring systems.
    • Low-latency trading environment management.

  • Healthcare:
    • HIPAA-compliant operations.
    • Medical device security management.
    • EHR performance optimization.

  • Manufacturing:
    • OT/IT convergence management.
    • Industrial control system security.
    • Production line monitoring.

  • Retail: • PCI-DSS compliant operations.
    • Omnichannel infrastructure management.
    • Seasonal scaling operations.

Differentiated Capabilities

Why Enterprises Choose Servjak Managed Services

  • Outcome-Based Pricing:
    o Uptime-based models.
    o Risk-sharing frameworks.
    o Cost-per-workload options.

  • Certified Expertise:
    o 200+ certified engineers (CCIE, RHCA, AWS SA).
    o Vendor-specific specialization teams.

  • Security Assurance:
    o $5M cyber warranty.
    o Continuous penetration testing.
    o Compliance certification maintenance.

  • Operational Transparency:
    o Real-time service dashboard.
    o Predictive capacity planning reports.
    o Automated audit trails.